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Testimonials

What our clients are saying

 

Ahmed and Kiran testimonial image

Thorougher and Supportive

Ahmed and Kiran

Thank you Jorgia for your assistance and support throughout the lease process all the way to the sale of property. You have been very thorough and supportive throughout this journey. We’ll definitely...

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Maggie Smith testimonial image

Very Friendly

Maggie Smith

Jorgia was very friendly, pleasant and accommodating we enjoyed dealing with her.

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Steven Hobbs testimonial image

Keen Awareness

Steven Hobbs

Excellent property appraisal and keen awareness of the market.

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Simon Collins testimonial image

Trustworthy and Genuine

Simon Collins

I have been extremely happy with both Celestine and Umbrella Realty. This is a landlord and then seller of the same property both through Umbrella and being associated with the company for nearly 4 years....

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Rebekah Strauch testimonial image

Very Friendly

Rebekah Strauch

Jorgia is very friendly, her communication skills are great and she was able to assist when we needed her.

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Julie and Terry Rogers testimonial image

Helpful and Informative

Julie and Terry Rogers

We found Nicole to be very helpful and informative.  She guided us every step of the way and prompted us to make timely decisions.   We are very grateful to her as we would not have achieved...

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Mark Allen testimonial image

Very Knowledgable

Mark Allen

I absolutely have no hesitation in recommending Celestine for anything real estate related. I found Celestine to be very knowledgeable, patient and extremely easy to talk to and deal with throughout the...

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Alan & Lois Grist testimonial image

Professional service with open and honest communications.

Alan & Lois Grist

Celestine provided a professional experience in listing and selling our property in quick time. From the initial contact to the listing of our property all interaction was positive and helpful. Pleasure...

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Nitin & Jyoti Bharti testimonial image

Exceptional Service

Nitin & Jyoti Bharti

I am delighted to share my exceptional experience working with Celestine, Bunbury's standout selling agent, as I sought to purchase an investment property in Bunbury while residing in Melbourne. Her expertise...

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Anonymous testimonial image

Outstanding Buying Experience

Anonymous

Celestine was a professional and friendly agent to deal with throughout the whole buying experience. She had a very cIear understanding of the property and her communication skills were next to none. She...

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Anonymous testimonial image

Very Professional

Anonymous

Thanks so much Jorgia for making the sale of our house run so smoothly. Your knowledge of the market and local area was really helpful. We felt very confident with you leading us in the right direction....

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Kathy Boxall testimonial image

Professional, Efficient, Helpful.

Kathy Boxall

Celestine was wonderful! I was not looking forward to selling my house but Celestine took a lot of the stress out of what could have been a very stressful experience. She listened really carefully to my...

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Daryl Coad and Samantha Smith testimonial image

Such a Treasure!

Daryl Coad and Samantha Smith

Celestine was fantastic, thanks to her helpfulness and knowledge, we have the home of our dreams! Such a pleasure to work with and professional, but also down to earth and relaxed. Really impressed and...

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3K Wealth testimonial image

Very Friendly and Approachable

3K Wealth

Jorgia has a very friendly and approachable personality. She always returns my calls and goes out of her way to find out any queries that I have. Very professional and diligent. I would highly recommend...

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Harold Humphries testimonial image

Exceeded my Expectations

Harold Humphries

Exceeded my expectations in every way. I could not be more happy in my dealings with Celestine. Her advice on pricing and marketing proved to be spot on. Negotiations were handled professionally to achieve...

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Jane Goff testimonial image

Highly Recommened

Jane Goff

I can't speak highly enough. A very special THANK YOU to Nicole Kelly. Nicole you have made finding just the right property for my rural endeavours so easy. Preparing to sell my house has been seamless,...

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Shree Regmi testimonial image

Great to Deal With

Shree Regmi

Celestine was great to deal with purchasing a investment property for my client. She answered my calls promptly and always provided my with an update on all matters.

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Haylee King & Adam Gennoe testimonial image

Highly Recommend

Haylee King & Adam Gennoe

Celestine was amazing helped us with every step through the selling process Was very pleasant and understanding to deal with Would highly recommend to others

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Briony Cain testimonial image

Extremely Professional

Briony Cain

Extremely professional and friendly always. Nicole Kelly will always go above and beyond with her dealings and do her best to give her clients what they are wanting. You will not be disappointed with...

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Leisa Williamson testimonial image

Very Knowledgeable

Leisa Williamson

We have been using Nicole Kelly for all our property needs for several years now. She is professional, friendly and very knowledgeable of the property market. Nothing is ever too much trouble and her integrity...

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Jordan Neill testimonial image

Celestine was Amazing

Jordan Neill

Celestine was an amazing realtor for my first home buying opportunity. It was said to me realtor's are usually only interested in assisting the seller. However Celestine made every effort to assist me...

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Leonarda Paszkudzka-Baizert & George Muscat testimonial image

Celestine is just fantastic

Leonarda Paszkudzka-Baizert & George Muscat

None of the usual real estate blah blah, just a down-to-earth discussion for the best results. Very professional in our dealings and kept us informed at all times. Worth every penny. Thank you so much,...

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Maree McClintock testimonial image

Celestine was fantastic to deal with and very professional

Maree McClintock

We are extremely pleased with the result of our sale and can highly recommend her. Thanks for a great job Celestine.

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Roland Brand testimonial image

Umbrella made selling my house a walk in the park.

Roland Brand

I found Celestine at Umbrella Real Estate so helpful and was always available to discuss or answer questions I had. In addition to being cheaper than other real estate agents was also a bonus. I highly...

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Anonymous testimonial image

Excellent Service

Anonymous

Celestine was highly professional, helpful and organised. Her assistance with the whole purchasing process was second to none. I would highly recommend Celestine and the whole Umbrella Realty Team.

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Adrian Hopper testimonial image

Professional and Honest

Adrian Hopper

All my dealings with Nicole have been great. She has been professional, honest & helpful with whatever we needed and her knowledge is exceptional.

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Linda Woodcock testimonial image

Great Experience.

Linda Woodcock

We chose Celestine to sell our house and that has been the best decision we have made! Professional and honest service, prompt communication and explained the process from start to finish. We will come...

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Antonia Keen testimonial image

Amazing service 👏

Antonia Keen

Buying a house definitely isn't an easy or carefree process, and there was definitely some hiccups along the way. Celestine went above and beyond to make sure I was comfortable and happy, and helped dispel...

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Declan Smith & Dakota Longbottom testimonial image

Fantastic

Declan Smith & Dakota Longbottom

Celestine was so helpful she had all the answers to your questions. She was just so kind and easy to talk to, I will be definitely telling people about this company.

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Jackson Beeson testimonial image

Excellent Company

Jackson Beeson

Celestine is very professional with the way she goes about business… very approachable… always a call away or a message soon after.  Organised all trades as required….. liaised...

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Craig Herring testimonial image

A Quick Professional Sale

Craig Herring

Celestine made this whole process easy, I couldn’t be happier with how she handled our property from start to finish. I wouldn’t hesitate to recommend Celestine and Umbrella Reality to anyone...

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Corey Donohoe testimonial image

Rental and sales

Corey Donohoe

Good to deal with, easy to contact and helped the process stay on track.  Thank you to the whole Umbrella team we have use them to look after multiple properties over the last decade. 

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John Reilly testimonial image

Fantastic to deal with - Absolute Pleasure

John Reilly

Celestine was fantastic to deal with. Not only did she get me a great price for my home she kept me fully informed on the progress of the sale and liaised with all parties involved to make sure the settlement...

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Craig Budgen testimonial image

A True Asset

Craig Budgen

After meeting Nicole Kelly at a Property Appraisal I can not only say how helpful she has been with her after hours follow ups combined with her expertise in her chosen field of Real Estate is nothing...

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Jade O'Brien testimonial image

Amazing

Jade O'Brien

Nicole was amazing to deal with when selling our home. She understood our circumstances and helped us to deal with things to the best of her ability.  Nicole made the process as smooth as possible...

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Russell Mercer testimonial image

Buying a property

Russell Mercer

Celestine and the Umbrella team where extremely helpful in the process of buying my house. This can be a stressful time but their communication was first class. Would highly recommended Umbrella Realt...

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Kelly Horsington & Bryce Parsons testimonial image

Great Advice

Kelly Horsington & Bryce Parsons

Umbrella Realty, have been great to work with. They found us great tenant's and have had an open line of communication from start to current times.

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Olena Nesterenko testimonial image

Great experience working with Jorgia and the Team at Umbrella Realty

Olena Nesterenko

It's been an absolute pleasure to work with Jorgia Whitham from Umbrella Realty. Jorgia is a great property manager, who is very knowledgeable, quick, flexible and easy to work with. My experience working...

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Rodney & Donna Molyneaux testimonial image

Above and beyond

Rodney & Donna Molyneaux

Celestine was very knowledgeable and we had complete trust in her.  Our questions were always responded to in a very timely manner. She was exceptionally polite and helpful with...

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Anthony Holroyd testimonial image

Totally satisfied and impressed

Anthony Holroyd

Excellent customer service, timely communications, knows the market well, goes out of her way to assist. I have a managed property with them and the same apples. Totally satisfied and impressed with dealing...

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Dinushi Dias & Kimberley Sheenan testimonial image

Always Friendly and Professional

Dinushi Dias & Kimberley Sheenan

Jorgia Whitham was a wonderful property manager to lease with. She was always friendly and professional. Her warmth and bright energy at every stage including the tenant application process was appreciated....

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Emma English testimonial image

Extremely Professional

Emma English

I honestly could not recommend Nicole Kelly enough. If you were looking at leasing, selling or buying a new home Nicole is the one. Nicole is extremely professional, knowledgeable and is my go to for any...

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Sabine Pfuh testimonial image

Trustworthy and reliable.

Sabine Pfuh

Great Agent, highly recommend. Trustworthy and reliable.

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Emma Black testimonial image

Above and Beyond

Emma Black

We can’t speak highly enough of Nicole Kelly, she goes above and beyond.  Very professional, excellent communication and 100% trust!

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Rebecca & Damian testimonial image

Helpful Great knowledge

Rebecca & Damian

Celestine was knowledgeable about the sales market and area of our house that we sold.We were keep informed every step of way in the sale of house.The whole process was very smooth and without any iss...

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Dawn & Michael Green testimonial image

Exquisite

Dawn & Michael Green

Celestine really is the most fantastic agent. Honest and informative with a fantastic friendly personality. Our house sale was not the easiest but Celestine went over and beyond for us. She really looked...

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Chris McMillan testimonial image

Highly Recommended

Chris McMillan

Nicole made buying our first family home an absolute breeze... her service from start to finish was second to none and would certainly recommend her to family & friends. Thanks Nicole xx

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Tina Mead testimonial image

Professional, friendly and knowledgeable company

Tina Mead

Umbrella Realty have been my property manager since the property became a rental. Always prompt in responding to any of my queries, inspections done on time, with in depth reports provided, any repairs...

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Glenda Spriggett testimonial image

Lisa was amazing

Glenda Spriggett

Lisa has been very helpful, responds very quickly to any enquiries I have made. Lisa has been amazing with responding to queries I have had. Re property or payments. Encouraging and inspiring me to keep...

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Chase Edwards testimonial image

Highly recommend

Chase Edwards

Prompt and efficient service, with all enquiries answered quickly and completely. I would highly recommend to anyone looking to have their properties managed.

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Jasmine Barnard testimonial image

If I need a rental property again, Umbrella Realty will be my first call.

Jasmine Barnard

As a tenant and a landlord I highly recommend Umbrella Realty, the professionalism and empathy they showed my family when relocating from Perth during the Covid 19 Restrictions was second to none especially...

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Kate Davis testimonial image

Great Agency

Kate Davis

The property management team were friendly, understanding, prompt on communicating and sorting issues. We felt like they looked out for us as tenants and were very approachable. Would highly recommend...

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Isobel Sherratt testimonial image

Fantastic Service

Isobel Sherratt

Moving houses is a tedious task at best but somehow Nicole Kelly made an experience I dread into a pleasure. The new house is fantastic and so is her service.

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Lykiesha Schouten testimonial image

Absolutely amazing real estate

Lykiesha Schouten

I was 20 when I applied for my first house with Umbrella Realty. I am a mum to an 8-year-old girl. It was our first house and the experience I got from the real estate was absolutely amazing. From house...

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Bridget & David Archer testimonial image

Highly Recommend

Bridget & David Archer

We recently sold our house with Celestine and were extremely happy with the service and professionalism provided. Great communication throughout the whole process and very knowledgeable about the local...

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Steven Adcock testimonial image

Great Agents

Steven Adcock

Thanks to Celestine and Umbrella for their honest and accommodating work. I really appreciated the excellent communication and personal touches they provided to make the buying process smooth and effi...

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Pippa Smith testimonial image

Absolute Superstar

Pippa Smith

Nicole is an absolute superstar to work with. Her customer service, attention to detail and professionalism are second to none.

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Ross Cawley testimonial image

Absolutely awesome

Ross Cawley

Celestine very approachable about any concerns walked us through the whole sale and the girls in the office were great went without a hitch and couldn't be happier achieved a good price with her knowledge...

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Matt Milner testimonial image

Complete Professional

Matt Milner

Nic is the complete professional. She went over and above to help out. Thanks Nic see you next time 😁

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Georgina Grove testimonial image

5 Star friendly and professional service and then some

Georgina Grove

Celestine was amazing!  I cant say enough about how responsive, knowledgable, friendly and efficient she was with the sale of our property. We got a fast result without compromising on price.  We...

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Shital Sharma & William Hamoui testimonial image

A Truly Wonderful Experience

Shital Sharma & William Hamoui

Purchasing our home with the assistance of Celestine Pfuhl (Umbrella Realty) was a truly wonderful, smooth and pleasant experience. Celestine was professional, caring, friendly and knowledgeable all at...

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Sandra Jean testimonial image

Througher and Thoughtful

Sandra Jean

Am very thankful for the service. Nicole Kelly was thorougher and thoughtful.

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Peter Tom testimonial image

Professional and Proactive

Peter Tom

We found Celestine to be both proactive and exceedingly professional. Celestine was both professional and proactive. She was very thorough in selling our unit in a short space of time and achieved an excellent...

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Kaizer Caguioa testimonial image

Trust earned at “hi”

Kaizer Caguioa

Being a first home buyer, Celestine was very accommodating from the beginning. She is like a best friend that you haven’t met yet… till you decided to buy a house. Real, sincere and honest.  I...

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Santiago Sumilang testimonial image

Helpful Staff

Santiago Sumilang

Rented a property for almost 2 years under Umbrella Realty. The agent and staff were so helpful and easy to reach out to. They are really good at handling things for both parties. Just finished our project...

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Lucy Brookes testimonial image

Pleasant Experience

Lucy Brookes

Nicole dealt with us & we had such a pleasant experience thanks to her, will be telling friends & family!

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Chase Edwards testimonial image

Highly Recommend

Chase Edwards

Have had Nicole Kelly help to buy my first house, has made it very simple and easy whilst I have been at work, would highly recommend 😊

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Marlene Heys testimonial image

Celestine’s selling know how.

Marlene Heys

Celestine and her Umbrella realty co and staff were always ready to give a hand with their knowledge .

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Nigel Sibson testimonial image

Very Professional

Nigel Sibson

Nicole Kelly was very professional with the way she handled our account and everything went very smoothly without any fuss.

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Erin Heelan testimonial image

Great Customer Service

Erin Heelan

Great customer service from Nicole! She was a great help for me and my husband !

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Michelle Bickers testimonial image

Highly Recommened

Michelle Bickers

Thank you Nicole Kelly and team for the great service with my rentals. Highly recommended!

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Henri Leyonheart testimonial image

Highly recommend

Henri Leyonheart

Umbrella have been great managing my property in Bunbury whilst I am based over East. Jorgia is sharp and professional to deal with and I feel like I can trust her even though we haven't even met. Celestine...

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Chris Holmes testimonial image

Excellent Service

Chris Holmes

I rented an apartment through this Agency, and everything was professional, timely, efficient, and well communicated. Highly recommended team who always made sure I was kept in the loop during the sale...

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Coren and Oren White testimonial image

Best in Bunbury!

Coren and Oren White

The team at Umbrella Realty (Celestine and Jorgia) were not only professional but really honest nice people! When we decided to have Umbrella Realty manage our property they were very prompt in creating...

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Sang Pham testimonial image

Trust the quality and professionalism of their works.

Sang Pham

Very friendly and professional staffs. Umbrella Realty is managing my properties so that I always have peace in mind. Trust the quality and professionalism of their works.

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Brendan Collins testimonial image

I would recommend Umbrella to any landlord in the Bunbury region, absolutely first class!

Brendan Collins

A huge thank you to Celestine and Jorgia, that have managed our property in Australind for some time prior to us moving back in. They are professional, easy to deal with and have taken real ownership of...

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Simon Turner testimonial image

All Class@

Simon Turner

Nicole Kelly was all class!!

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Tao Yen Lisa White testimonial image

Happy customer :)

Tao Yen Lisa White

Celestine helped us to sell our property easily. She was knowledgeable of the area and provided useful advice on how to market and present the property. She gave feedback from the potential buyers regularly...

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Kieron and Narelle Kavanagh testimonial image

Simply the Best

Kieron and Narelle Kavanagh

We have worked with many real estate agents over the years and Celestine simply tops the lot. Celestine is a super efficient agent, reliable, honest and easy to talk to.  Celestine and the staff at...

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Norio Idei & Yukie Idei testimonial image

Umbrella Realty is one of the best Real Estates.

Norio Idei & Yukie Idei

We have had a very good experience while we were their tenant. Their response is always very quick and try to figure problems out as soon as possible. For example, when we had some troubles about hot water...

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Micheal Jackson testimonial image

The girls are great and friendly

Micheal Jackson

The girls are great and friendly to deal with ease to talk with and understanding of what people need and going though with all that's happening at the moment around town. Thanks so much.

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Raymond Lintott testimonial image

Celestine was very professional

Raymond Lintott

Celestine was very good at getting the best results and also excellent at verbal always by phone and easy to understand. Thank you for all your advice.

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Afshin Mirabadi & Bahareh Ghandehari testimonial image

Easy and no stress at all.

Afshin Mirabadi & Bahareh Ghandehari

We Sold our property with Umbrella, at first we worked with 21 Century and after about 4 months they couldn't find any proper buyer at all.  With recommendation of one of my friends, we started with...

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Kieron and Narelle Kavanagh testimonial image

Very Professional

Kieron and Narelle Kavanagh

Celestine is a highly efficient, well organised and very professional real estate agent. I highly recommend Umbrella Realty and the service they provide to their clients.

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Vivian testimonial image

Celestine was very professional!

Vivian

Celestine was very professional and gave good advice on how to improve the house to get the best possible sale price. Celestine listened carefully to all our expectations of the sale and what we were hoping...

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Philippa Blackburn testimonial image

Impressive!

Philippa Blackburn

Impressive!From the moment we listed our property with Celestine, her warm, engaging and professional manner made us feel confident in her ability to represent the sale of our house. She made suggestions...

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Mark and Candice Guthrie testimonial image

Peace of Mind!

Mark and Candice Guthrie

Celestine is a great agent who gave us peace of mind throughout the whole transaction. She has the client’s best interests at heart always. Not only does she provide a great quick service, she makes...

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Julie Todter testimonial image

A faultless and professional relationship

Julie Todter

Umbrella Realty managed my tenancy for over 4 years, smoothly and professionally. Fast and satisfactory attention was always paid to maintenance issues. The team at Umbrella communicates really well and...

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Jerzy Paszkudzki testimonial image

Real estate agent of a positive change.

Jerzy Paszkudzki

After very many, years of dealing and having to put up with the real estate "hunters and collectors" masquerading around the town I have to point out at incredibly positive customer experience dealing...

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Dennis Brown testimonial image

Very helpful and always there to help.

Dennis Brown

Very professional and always helpful and hardly ever not smiling and wanting to help.

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Jaye Wulff testimonial image

Makes selling easy

Jaye Wulff

Celestine's professionalism, communication and dedication cannot be faulted. She truly made the process of selling, from start to finish an easy one. Highly recommended.

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Jennifer O'Reilly testimonial image

First-class service, experience and knowledge

Jennifer O'Reilly

I initially appointed Celestine at Umbrella Realty as manager of my rental property after a glowing referral from a friend and several years dissatisfaction with another agency. From the moment I first...

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Amol Agrawal testimonial image

Highly Professional and very friendly!

Amol Agrawal

I would like to thank Celestine and her team for taking on our investment property.  From step 1 of assisting me with a rental appraisal through to getting the tenant in and now managing the property,...

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Marc and Terri Widmer testimonial image

Far and Away the best we have experienced

Marc and Terri Widmer

"We have been happy with the whole Umbrella team from the start. The property management services are by far and away the best we have experienced, and we recently sold and were impressed with the very...

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Patricia testimonial image

Exceeds All Expectations!

Patricia

A passionate real estate agency all round. I highly recommend Umbrella Realty, Celestine is professional and exceeds all expectations. 

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Marion Froome testimonial image

Honest and Upfront.

Marion Froome

I listed my property with Umbrella Realty and loved the way they dealt with the sale. They were organised and professional and it made the selling process straight forward. They were honest and upfront...

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Anne Speer testimonial image

Efficiency, Expertise and Great Communication!

Anne Speer

Soon after I bought my investment house in Bunbury the long term tenant left. The rental market was slow. Advice from other agents was that I lower the rent and be prepared to wait some time for a new...

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Josophine Frew testimonial image

Exceeded our Expectations!

Josophine Frew

Her on going market knowledge and effective communication have always exceeded our expectations. I would without any question fully recommend Celestine for any Real Estate matters.

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Connie testimonial image

Put's her Clients First!

Connie

This was the first time selling and I've had an excellent experience. Celestine took away all the stress and was very responsive. She definitely puts her clients first! Will definitely keep her in mind...

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Michael Green testimonial image

Fast Results

Michael Green

Umbrella Realty recently took over management of our new rental property. It took only a couple of days for them to have a tenant signed up and the whole process has been handled very professionally.

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