Matilda Downard

It was by pure luck that I landed with Matilda Downard at Umbrella Realty. 

Being from NSW trying to sell a property on the other side of the country seemed so daunting. I sent out countless emails to real estates across the area trying to find someone to help me. Matilda was the only agent to actually follow through from my initial request and reach out to me within a matter of days. 

I am more than grateful every day that it was her. From the very beginning she went above and beyond, she was professional, proactive and incredibly attentive, carrying that same level of enthusiasm right through to the end. 

She kept us informed at every stage handled every minor detail used her own initiative to ensure it was progressing as smooth as possible. Matilda worked tirelessly; committed to providing the confidence we needed throughout what could have been an extremely stressful process. 

Something that stood out for my partner and I was her willingness to go the extra mile; she was relentless in her commitment to achieving an amazing result. This doesn't take away from the number of challenges we had along the way, even than she never lost sight of what we wanted to achieve and did everything within her power to bring that to fruition. 

Matilda is truly exceptional, a rare professional whose dedication and commitment set her apart. All in all, I would have no hesitation in recommending her to anyone that is looking for someone who can follow through on a promise with real results.  

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Shannon Bennett

From the moment I walked in to view the property at the home open, Matilda made my boys and I feel instantly excited and that she was genuinely interested in us as people rather than just another buyer. The home was so beautifully staged (she has great taste) and gave us some good ideas about envisioning things I could do with the garden and house to make it a new home that would suit our family. Her communication was absolutely excellent.

 

Everything was done so promptly throughout the process and I never felt like just a number on the books. She walked me through the process with so much heart and genuine happiness for me. Matilda communicated so clearly the next steps, things that I didn't quite understand, explained legislation, standards and expectations of the property. She was very knowledgeable of both the current market, Bunbury realty and detailed information about the process.

 

Her professionalism was outstanding and she went above and beyond to ensure I had a great experience in the process of purchasing and settling our home. I could not have asked for a better agent and will absolutely recommend her to everyone.

 

If you want a personal, hardworking, highly communicative, knowledgable professional agent who actually cares, Matilda is your go to agent.

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Kelly Hughes

Out of interest, I reached out to Matilda for an appraisal while I was planning some improvements, before re-letting the property again with Umbrella. Being in South Australia and pretty removed from the day to day, I wasn't expecting much more than a number. Matilda ended up managing the whole process for me, the staging, the improvements, all of it, and kept me in the loop the entire way. It sold in 18 days with 5 offers, well above what I was expecting. Couldn't have asked for an easier experience from this far away. You will be hard pressed to find anyone more dedicated to the sale of your home. This girl is on fire! Matilda comes with my highest recommendation" 

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Bruce Hood

We purchased our home through Matilda and couldn't have been happier with the experience.  Thank you for helping us secure our new home and making the journey a positive one.

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Mr and Mrs Anonymous

From the very first appraisal to settlement, Matilda was exceptional.  Due to personal circumstances, we weren't ready to go to market for well over six months and not once did she make us feel like a burden or apply any pressure.  She was patient, kind and completely in our corner the whole way through.  She even had a baby during that time and still showed up for us, went above and beyond, and personally (due to our health conditions) made sure our home was presented beautifully to achieve the best possible price.  If you want an agent who genuinely cares about the people behind the sale, not just the transaction, Matilda is your person.  We can't thank her enough!

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Elizabeth & Terrence Cook

Matilda showed us a few houses, she was very organised, contacting the owners in advance to notify them when we would be viewing.  She was in constant contact with us in Perth throughout the purchase of our property, very professional and made the settlement so much easier, we would definitely contact Matilda if we were to ever sell in the future.

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Janet and Dale

Matilda was awesome to work with, she found loop holes to help secure our house in the best fashion possible and was always available to answer any questions, 100% had the buyers best interest in mind.

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Michael Wallace

Matilda sold our storage shed and it was the easiest, stress free sale we have ever had.  

Matilda was extremely professional and we were very happy with the price we achieved.  

She was honest and prompt with responses and I would highly recommend her for any future sales.

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Katie Buswell

Matilda was the best choice we could have made when selling our home.  She went above and beyond every step of the way.  Even being heavily pregnant and then giving birth (during our selling process) did not stop her!

She was incredibly supportive, explaining everything very clearly and answered every question with patience and kindness.  And after 35 years in our home, we have no shortage of questions about the process.

Matilda assisted us in ways that no other agent would even dream of doing.  Even helping us find a painter at the last minute!  It's not just a job to her, she really is so passionate about helping people.

We cannot thank her enough for guiding us through this process, and making it such a stress free event for us.

We would highly recommend Matilda to anyone looking for a real estate agent.

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Janet and Gary White

Matilda was very responsive to our enquiry and followed up the slightest query.  Her attention to detail was helpful and communication professional.

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Leonie Caiger

Working with Matilda made our home buying journey incredibly smooth and stress-free. From the very beginning, she was responsive, knowledgeable, and genuinely committed to helping us from presenting our offer to settlement process. Especially with limited in home supplies at current market, many other agents did not care to respond or present my offers to the owners.

What truly stood out was her willingness to accommodate all of our requests, even on very short notice. Whether it was arranging inspections, answering questions, or guiding us through each step of the process, she was always helpful and supportive. Her communication was clear and timely, which made a big difference in keeping everything on track.

Thanks to her professionalism and dedication, the entire buying process felt easy and well-managed. We’re very grateful for her support and would highly recommend her to anyone looking for a reliable and attentive real estate agent.

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Natalie Nguyen

I have had the pleasure to work alongside Matilda and recently Matilda sold our property in Davenport.

Matilda has the ability to think outside the square and always coming up with intuitive ideas to make your property stand out from the rest.

Matilda's communication skills are what you expect from an agent - your questions are answered before you ask, Matilda keeps you updated every step of the way, her knowledge and experience shining through.

Having experienced both behind the scenes as a colleague and now as a vendor, Matilda is a perfect example of whom other agents I have experienced should strive to be like.

Can't thank you enough Tilly of the great result you achieved for Rod and I.

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Tracey Roberts

Matilda is a friendly caring agent who demonstrates professionalism and understanding of her client's needs.  She is thorough, quick to respond and very motivated to do her best.  

Her experience and expertise in the field are very impressive.  Her professionalism, commitment and continued communication throughout the process of selling was exceptional and very quick with amazing results.  

Super impressed with her confidence and competence in being able to sell my property.  

It has been a pleasure to have Matilda as my agent.  

Thank you.

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Marilyn Daws

I would recommend Matilda as both capable and knowledgeable of her craft as a real estate sales person and reputable and I wish her very well in her continuing career.

 

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Vincent & Felicity Hutchinson

Thank you Matilda for your prompt professional service, we were completely satisfied with the process of buying our unit.

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Lenny Norton

Matilda really went the extra mile when it came to selling our investment property.

We weren’t in the same town so couldn’t do any last minute fixings so she personally saw to it all.

Was able to get everything sorted for sale very quickly and achieved an incredible result that we didn’t expect.

Matilda was in constant contact with us which gave us such peace of mind through the whole process.

Couldn’t recommend her more!

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Erin and Hendrik Knobel

Was very happy in our dealings with Matilda from Umbrella Realty as a buyer.

She was very transparent and professional with us throughout the process.

It was also very nice dealing with an agent that came across as a real person, rather than a hard seller.

Would recommend.

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Ben and Mya Wyer

I recently engaged Matilda Downard to handle the sale of my investment property. From the first contact with Matilda it was abundantly clear to me that she was extremely knowledgeable about the market overall and how I should advertise and present my property to achieve an excellent result. 

To say I was very happy with the entire experience is something of an understatement. Apart from clear and concise communication, Matilda achieved this sale in an efficient and professional manner but without losing her wonderful demeanour and charm. 

I would highly recommend her services to any prospective property buyer or seller.

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Kym Minnis

Our buying experience with Matilda was very pleasant. Her communication skills and friendly manner made the transaction easy for us.

Thanks.

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Wayne and Anna

I WAS THRILLED WITH EVERY ASPECT OF HER PERFORMANCE.

I chose Matilda because she's young, energetic, tech-savvy, stylish, and knows what appeals to buyers. Most importantly, she's trustworthy, sensible, and hardworking.

Her clever marketing and dedication brought in 18 inspections, two cash offers, and a fantastic result. Matilda was a pleasure to work with- flexible, proactive, and always kept me informed. She even went the extra mile to keep the house looking great while I was away.

I highly recommend her for your real estate needs, I'm so glad I did!

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Jenny Pickworth

We have purchased a number of properties through Matilda and she's always put in 110% effort in getting the information together in order to get the sale over the line.  She's very friendly and works hard!

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Mr and Mrs Anonymous

I listed my house with Matilda because she's

• young and energetic, with an impressive set of "2020' e-skills;
• stylish and knows what impresses buyers; and
• most importantly, trustworthy, sensible and hardworking

I'm so pleased I did.  Matilda's clever marketing and hard work generated numerous inquiries, 18 inspections and 2 cash offers - all within 7 weeks of listing.

 

Matilda is a pleasure to deal with. She's flexible and has initiative.  She happily did extras for me to keep the house looking beautiful while I was away.  She constantly kept me in the loop about what was happening.

I was thrilled with every aspect of her performance.  She achieved a fantastic result for me and made the whole process easy! 

I highly recommend Matilda.

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Mr and Mrs Anonymous

Matilda has sold 2 of my properties in a very hard market and she did it smoothly and effortlessly.  She is very professional and easy going.  She made the selling process so simple and easy to understand.  She was always happy to answer my questions and easy to get in contact with.  I would highly recommend her to anyone wanting to sell or buy.

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Mr and Mrs Anonymous

Matilda is a very dedicated woman who helps people find a home that suits their needs.  When you are selling a property Matilda is very helpful in realising the best price.  She has many helpful suggestions to present and display your property, giving you a greater chance of selling, in a shorter time frame.

 Matilda takes the stress out of Real Estate, it always felt like eI was dealing with a friend, not just someone after her commission.

 

Thank you so much Matilda

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Mr and Mrs Anonymous

Matilda is so attuned to the market, she was a great agent.  There was no BS, just great honest service.  She organised everything and kept us informed at every step.  I would highly recommend Matilda if you're looking for a honest and go-getting agent.

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Mr and Mrs Anonymous

Matilda is a very professional real estate agent, who went over & above to sell my house.  Lots of conversation & a lot of them being after hours and not a problem with her at all.  I'm very thankful for all she did for me. 

Much Appreciated Matida.

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Mr and Mrs Anoymous